Switching to Octopus Energy: Benefits, Process and Tips

Thinking about switching to Octopus Energy? You’re making a smart choice. This guide walks you through the simple process of switching, provides helpful tips, and highlights the key benefits you’ll enjoy. Whether you’re looking to save money, support green energy, or experience award-winning customer service, we’ll show you how easy it is to make the switch to Octopus Energy.

Also, keep reading to find out how to get £50 free credit upon signing up.

Discover the Benefits of Switching to Octopus Energy

Flexibility with No Exit Fees

When you switch to Octopus Energy, you don’t need to worry about being locked in as they do not charge exit fees! This policy applies even to fixed-term tariffs, so no matter which contract you choose, you will always have the freedom to switch again to a cheaper option if it becomes available.

Competitive and Innovative Tariffs

It seems too good to be true, but Octopus offers a range of tariffs that prioritise saving us consumers money. I am on Octopus Tracker, so for me the price adjusts daily based on the actual wholesale cost of electricity and gas. With energy prices dropping significantly over the last year, this Tracker tariff has saved me hundreds of pounds. Every single day so far has been lower than the OFGEM price cap!

If you own an electric vehicle, you could reduce your EV charging costs by up to 70%* on one of Octopus’s tailor-made EV tariffs. Find more info about Octopus’s EV tariffs and how to switch to one as a new customer here.

*As mentioned on Octopus Energy’s website.

Award-Winning Customer Service

Octopus sets itself apart from other suppliers with outstanding customer service. They’ve won multiple awards, have a 5-star TrustPilot rating, and are the only energy supplier recommended by Which? four years in a row. You can expect lightning-fast responses, user-friendly apps, and easy-to-read statements that make managing your energy a breeze. If that isn’t enough, they will give you £50 for switching today using our Octopus Energy referral code!

100% Green Electricity and Renewable Focus

Octopus is one of the largest investors in renewable technologies and guarantees that 100% of the electricity they supply is generated from renewable resources like the sun and wind. Because of this, Octopus will sometimes pay you to use more electricity on very sunny and windy days!

Receive £50 Credit When You Switch to Octopus Energy

As well as all the other benefits, when you switch through our referral code you’ll receive £50 credit from Octopus within a few weeks. So why not treat yourself and switch to an energy supplier that actually cares?

Process of Switching to Octopus Energy

Switching to Octopus Energy is very straightforward. The process is completely managed by Octopus, minimising the effort and time required on your part. From getting a quote to enjoying your new energy supply, Octopus aims to make your transition smooth and efficient. It will take as little as 5 minutes to request your switch and you’ll be on supply within 3 days!

Here's What You Should Know About Switching to Octopus Energy

Get a Quote: Start by using our £50 Octopus Energy referral code to get a personalised quote from Octopus Energy. This takes just a few minutes and Octopus only requires basic information about your energy usage. Provide Octopus Energy with details about your energy supply and your annual consumption so you can get an accurate quote.

Choose Your Tariff: Octopus Energy offers various tariffs tailored to different needs. Select the one that best suits your energy consumption patterns and preferences.

Octopus Handles the Rest: If you’re happy with the quote and you submit your application, Octopus Energy takes care of the entire switching process. They’ll contact your current supplier and arrange the transfer.

No Need to Contact Your Old Supplier: When switching to Octopus Energy, you don’t need to inform your current provider. Octopus manages all communication with them.

Continuous Supply: Your energy supply won’t be interrupted during the switch. There’s no need for any physical changes to your property or meters.

Confirmation: Octopus Energy will keep you updated throughout the process and confirm your switch date.

Welcome Pack: Once the switch is complete, you’ll receive a welcome pack from Octopus Energy with all the information you need as well as a copy of their terms and conditions.

Cancel Your Switch Within 14 Days: If you decided that Octopus Energy is not the supplier for you, then you are within your rights to cancel the contract. If you do this within the first 14 days, it will be as if you never left your previous supplier.

Energy Switch Guarantee

Switching energy suppliers has never been easier thanks to the new Energy Switch Guarantee. This guarantee provides confidence to consumers that the process is quick, secure and hassle-free. If you start your switch today, you’ll be on supply with Octopus Energy in 3 days. Not bad, right?

Step-by-Step Guide on How to Switch to Octopus Energy

Switching to Octopus Energy is as simple as it gets. Follow these steps to ensure a smooth transition:

Step 1: Find Your Annual Energy Consumption Figures

Before switching to Octopus Energy, locate your annual energy consumption figures. This information ensures you receive an accurate quote based on your actual usage.

Check your latest energy bill, online account, or annual statement
For dual fuel customers, obtain both electricity and gas consumption figures
If you can’t find this information, contact your current supplier

Step 2: Get a Quote from Octopus Energy Using Our Referral Code

Next, use our £50 Octopus Energy referral code to get your personalised quote. Octopus simplifies this process by asking only four key questions:

Your address
Energy type (electricity, gas, or both)
Whether you have an Economy 7 meter
Your annual consumption figures

Tip: Not sure about Economy 7? Check your electric bill for separate day and night readings, or look at your meter for multiple displays.

As of May 2024, when getting a quote to switch to Octopus Energy, you’ll typically be offered two tariffs:

Octopus Flexible (variable tariff)
Octopus 12M Fixed (often cheaper with no exit fees)

Step 3: Switch to Octopus Energy

Once you’ve chosen your preferred tariff:

Click ‘Sign me up’
Provide contact and payment details
Octopus Energy will initiate the switch (aiming for completion within 3 days)
You’ll receive a confirmation email with tariff details and terms and conditions

Remember, by switching to Octopus Energy using our referral code, you’ll receive £50 credit on your new account.

And that’s it! Octopus Energy will send you a confirmation email within a few minutes, including your tariff details, welcome pack, and a copy of the terms and conditions.

Tips for a Smooth Switch to Octopus Energy

Take Meter Readings on the Day of Your Switch

On the day of your switch, take accurate meter readings for both electricity and gas (if applicable). This ensures your final bill from your old supplier and your first bill from Octopus Energy are correct.

Keep Your Account Information Handy

Have your current energy account details ready, including your annual consumption and the name on the account. This information helps Octopus Energy process your switch more efficiently.

Clear Any Outstanding Balances (If You Pay On Receipt Of Bill)

Clear Any Outstanding Balances Settle any unpaid bills with your current supplier before switching to Octopus Energy. This prevents any delays in the switching process.

Don't Cancel Your Direct Debit Immediately

If you pay by direct debit, wait until your final bill from your old supplier is settled before cancelling it. This ensures any final payments are processed smoothly.

Download the Octopus Energy App

Once your switch is confirmed, download the Octopus Energy app. It’s a great tool for managing your account, submitting meter readings, and tracking your energy usage.

Familiarise Yourself With Octopus Energy's Tariffs

Take some time to understand the details of your chosen tariff. Octopus Energy offers innovative options like Intelligent Octopus Go and Agile, which can help you save more if you’re able to shift your energy usage.

Prepare for a Smart Meter Installation (If You Want One)

If you don’t already have a smart meter, Octopus Energy may offer to install one at no cost to you. This can make your energy management easier and more efficient.

Use Our Referral Code When You Switch!

Don’t forget to use our Octopus Energy referral code when signing up. This ensures you receive your £50 credit within 2 weeks of your switch completing.

Switching to Octopus Energy FAQ

Do I Need to Inform My Existing Supplier That I Am Switching?

No, Octopus Energy will liaise with your existing energy supplier and inform them of your switch. You don’t need to take any action on their side, except to pay your final bill once it has been generated.

Will I Be Forced to Have a Smart Meter?

No, definitely not! Octopus Energy promotes the benefits of smart meters, but they won’t install one forcefully if your current traditional meter is working fine. Occasionally, you may be asked if you’d like one, but agreeing to an installation is always optional.

Will My Current Meter Work With Octopus Energy After the Switch?

Yes! Whether you have an old traditional meter or a newly fitted smart meter, if it is working fine with your existing supplier then it will work with Octopus Energy too. If you have experienced issues with your smart meter, give Octopus Energy a call and ask them if this is an issue they can fix for you.

How Long Will it Take to Switch to Octopus Energy?

Octopus aims to complete your switch in as little as 3 days, so you will be with them in no time. This is also true when you sign up using our £50 referral code!

Will I Be Charged Exit Fees By My Current Supplier?

If you are on a standard variable rate tariff, you will not be charged exit fees. If you are on a fixed-term tariff, you will likely incur exit fees for leaving that contract early. However, according to OFGEM regulations, if you switch within 49 days of your fixed contract’s end date, you will not be charged the exit fee.