Switching to Octopus Energy: Benefits, Process and Tips

Thinking about switching to Octopus Energy? You’re making a smart choice. This guide walks you through the simple process of switching, provides helpful tips, and highlights the key benefits you’ll enjoy. Whether you’re looking to save money, support zero-carbon energy, or experience award-winning customer service, we’ll show you how easy it is to make the switch to Octopus Energy.

Click our pink ‘£50 referral code’ button to receive your Octopus Energy Referral Code.

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Discover the Benefits of Switching to Octopus Energy

Receive £50 Credit When You Switch to Octopus Energy Via Our Website

When you switch through our refer a friend code you’ll receive £50 credit from Octopus within a two weeks of your transfer. So why not treat yourself and switch to an energy supplier that actually cares?

Find out more information about the Octopus Energy refer a friend code.

Flexibility with No Exit Fees

Depending on market conditions, Octopus Energy, try their best not to apply exit fees (even on fixed rate tariffs). However this does change frequently, and I would always recommend checking your tariff information pack before making a switch.

Competitive and Innovative Tariffs

It seems too good to be true, but Octopus offers a range of tariffs that prioritise saving us consumers money. I am on Octopus Tracker, so for me the price adjusts daily based on the actual wholesale cost of electricity and gas. With energy prices dropping significantly over the last year, the Tracker tariff has saved me hundreds of pounds.

If you own an electric vehicle, you could reduce your EV charging costs by up to 70%* on one of Octopus’s tailor-made EV tariffs.

*As mentioned on Octopus Energy’s website.

Award-Winning Customer Service

Octopus sets itself apart from other suppliers with outstanding customer service. They’ve won multiple awards, have a 5-star TrustPilot rating, and are the only energy supplier recommended by Which? four years in a row. You can expect lightning-fast responses, user-friendly apps, and easy-to-read statements that make managing your energy a breeze. If that isn’t enough, they will give you £50 for switching today using our Octopus Energy refer a friend code!

100% Carbon-Zero Electricity and Renewable Focus

Octopus is one of the largest investors in renewable technologies and guarantees that 100% of the electricity they supply is carbon-zero. Octopus will sometimes pay you to use more electricity on very sunny and windy days!

How to Switch to Octopus Energy in 2025

Before You Switch to Octopus Energy

Find Your Annual Energy Consumption Figures

Before switching, check your latest energy bill or online account for your electricity and gas usage. This helps Octopus provide an accurate quote and payment tailored to your usage.

Check your annual statement or most recent bill
If you’re on dual fuel, gather figures for both electricity and gas
If you’re unsure, contact your current supplier

Step-by-Step: How to Switch to Octopus Energy

Visit the Octopus Energy Website
Use our referral link danjh.octopus.energy to head straight to Octopus Energy’s sign-up page.

Enter Your Details
Fill in a few basic details like your postcode and energy usage to see your best tariff options.

Choose Your Tariff
Pick from Octopus’s flexible, fixed, or green energy plans — the referral credit is added automatically.

Let Octopus Handle the Switch
Octopus will contact your old supplier and take care of everything — no awkward phone calls needed.

Receive £50 Credit
Your account will be credited with £50 within 14 days of your first payment clearing.

Switching to Octopus Energy is quick and hassle-free. The entire process is handled by Octopus, meaning minimal effort on your part. From getting a quote to your supply going live, everything is designed to be smooth and efficient.

You can request your switch in just 5 minutes, and you’ll usually be on supply within 2 working days (based on my own experience).

Here's What You Should Know About Switching to Octopus Energy

Get a Quote

Use our Octopus refer a friend code to start the process. Just enter a few basic details — like your postcode and estimated energy usage — and Octopus will generate a quick quote based on the Octopus Flexible and Octopus Fixed tariffs.

Choose Your Tariff

Octopus offers a range of tariffs, but you can only choose from either the Flexible or Fixed tariff to begin with. Select the one that suits your needs.

Octopus Handles the Rest

Once you confirm your switch, Octopus Energy takes care of everything — including contacting your old supplier and managing the transition.

No Need to Inform Your Old Supplier

Octopus deals with your previous provider directly. There’s no need to make any calls or send cancellation notices.

No Disruption to Your Energy Supply

Your gas and electricity stay on throughout. No engineers. No downtime. No meter changes required.

Regular Updates and Confirmation

You’ll receive email updates from Octopus, including your confirmed switch date and what to expect next.

Welcome Pack

After the switch is complete, you’ll get a welcome pack with tariff details, contact info, and a copy of the terms and conditions.

14-Day Cooling-Off Period

If you change your mind, you have 14 days to cancel without penalty. Your previous contract will continue as if nothing changed.

Tips for a Smooth Switch to Octopus Energy

Take Meter Readings on the Day of Your Switch

On the day of your switch, take accurate meter readings for both electricity and gas (if applicable). This ensures your final bill from your old supplier and your first bill from Octopus Energy are correct.

Keep Your Account Information Handy

Have your current energy account details ready, including your annual consumption and the name on the account. This information helps Octopus Energy process your switch more efficiently.

Clear Any Outstanding Balances (If You Pay On Receipt Of Bill)

Clear Any Outstanding Balances Settle any unpaid bills with your current supplier before switching to Octopus Energy. This prevents any delays in the switching process.

Don't Cancel Your Direct Debit Immediately

If you pay by direct debit, wait until your final bill from your old supplier is settled before cancelling it. This ensures any final payments are processed smoothly.

Download the Octopus Energy App

Once your switch is confirmed, download the Octopus Energy app. It’s a great tool for managing your account, submitting meter readings, and tracking your energy usage.

Familiarise Yourself With Octopus Energy's Tariffs

Take some time to understand the details of your chosen tariff. Octopus Energy offers innovative options like Intelligent Octopus Go for EV owners and Agile for battery storage owners, which can help you save more.

Octopus Energy offers a range of tariffs covering different setups and needs. We have created a comprehensive Octopus Energy tariff guide for 2025 to help you find the best and cheapest tariff for your circumstances.

Prepare for a Smart Meter Installation (If You Want One)

If you don’t already have a smart meter, Octopus Energy may offer to install one at no cost to you. This can make your energy management easier and more efficient.

Use Our Referral Code When You Switch!

Don’t forget to use our Octopus Energy referral code when signing up. This ensures you receive your £50 credit within a few weeks of your switch completing.

Switching to Octopus Energy FAQ

Is There Any Interruption to My Energy Supply When Switching to Octopus Energy?

No. Switching to Octopus Energy is completely seamless — your gas and electricity stay on throughout. There are no physical changes to your home or meter required.

Do I Need to Inform My Existing Supplier That I Am Switching?

No, Octopus Energy will liaise with your existing energy supplier and inform them of your switch. You don’t need to take any action on their side, except to pay your final bill once it has been generated.

Can I Get the £50 Referral Bonus When Switching to Octopus Energy?

Absolutely. Use our referral link danjh.octopus.energy, and you’ll get £50 credit added to your account after your switch completes. This works for both electricity and gas, and there’s no catch.

Will Octopus Force Me to Have a Smart Meter?

No, definitely not. Octopus promotes the benefits of smart meters, but they won’t install one forcefully if your current traditional meter is working fine. Occasionally, you may be asked if you’d like one, but agreeing to an installation is always optional.

Will My Current Meter Work With Octopus Energy After the Switch?

Yes! Whether you have an old traditional meter or a newly fitted smart meter, if it is working fine with your existing supplier then it will work with Octopus Energy too. If you have experienced issues with your smart meter, give Octopus Energy a call and ask them if this is an issue they can fix for you.

How Long Will It Take to Switch to Octopus Energy?

Octopus aims to complete your switch in as little as 2 working days, so you will be with them in no time. This is also true when you sign up using our £50 referral code.

How Do I Track the Status of my Switch to Octopus Energy?

Octopus keeps you updated by email throughout the process. You can also log in to your Octopus account to see your switch status, estimated switch date, and tariff details.

What Happens After I Switch to Octopus Energy?

After switching, Octopus will confirm your tariff and start date, and you’ll receive a welcome email and pack. You’ll continue receiving energy without interruption, and you can manage your account online or via the app.

Can I Cancel My Switch to Octopus Energy After Signing Up?

Yes, you have a 14-day cooling-off period. If you cancel within that time, your old supplier remains unchanged and you won’t be charged.

Will I Be Charged Exit Fees By My Current Supplier?

If you are on a standard variable rate tariff, you will not be charged exit fees. If you are on a fixed-term tariff, you will likely incur exit fees for leaving that contract early. However, according to Ofgem regulations, if you switch within 49 days of your fixed contract’s end date, you will not be charged the exit fee.